Frequently Asked Questions
Everything you need to know about our K-Beauty essentials.
Are TONYMOLY products cruelty-free?
Yes, we are committed to ethical beauty. TONYMOLY does not test our finished products or ingredients on animals, and we ensure our suppliers adhere to the same standards.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-7 business days, and you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return authorization.
How can I check the expiration date of my products?
Most TONYMOLY products feature a date printed on the packaging. A date followed by 'ì œì¡°' is the manufacture date, while '까지' indicates the expiration date.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Shipping costs and delivery times vary depending on the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.